Summer Term 2023

A MIDSUMMER’S NIGHT

An evening of good food and conversation.

Thursday, July 6th
Champagne at 6.30pm
Supper at 7pm

The private dining room, Langan’s, Stratton Street, Mayfair, London W1J 8LB

Talking About Generative AI: Investigating the Potential Applications of ChatGPT (and others) to CX and EX Improvement

By Invitation

Supported by Connect and their partner Zendesk

BREAKFAST & BRIEFING

Start your morning with good company, hot-topic learning, and relaxed roundtable discussion.

Wednesday, July 5th
Teas, Coffees, Juices & Breakfast Canapés from 8.30am
Agenda from 9am until 10.30am
Informal Networking until 11am

The Private Room at The Ivy, 1-5 West St, London WC2H 9NQ

The Road to Cloud Maturity: Maximising the value of your investment and reaching your strategic goals

By Invitation

Supported by AWS and their partner Nasstar

SUPPER IN ST JAMES’S

An evening of good food and conversation.

Thursday, June 29th
Champagne at 6.30pm
Supper at 7pm

The Private Dining Room at The Wolseley, 160 Piccadilly, London W1

The High Price of Friction: Customers Want and Expect Fluid, Seamless Customer Journeys

By invitation

Supported by Connect and their partner Five9

BREAKFAST & BRIEFING

Start your morning with good company, hot-topic learning, and relaxed roundtable discussion.

Wednesday, June 28th
Teas, Coffees, Juices & Breakfast Canapés from 8.30am
Agenda from 9am until 10.30am
Informal Networking until 11am

The Private Room at The Ivy, 1-5 West St, London WC2H 9NQ

The Public Sector’s Road to Cloud Maturity: Maximising the value of your investment and reaching your strategic goals

By Invitation

Supported by AWS and their partner Nasstar

BREAKFAST & BRIEFING

Start your morning with good company, hot-topic learning, and relaxed roundtable discussion.

Tuesday, June 27th
Teas, Coffees, Juices & Breakfast Canapés from 8.30am
Agenda from 9am until 10.30am
Informal Networking until 11am

The Loft at The Ivy Club, 9 West Street, London, WC2H 9NE

Segmenting Your Customer Base: Delivering a richer customer experience through personalisation

By Invitation

Supported by Foundever

BRIEFING AT BREAKFAST

Start your morning with good company, hot-topic learning, and relaxed roundtable discussion.

Tuesday, May 23rd
Briefing 8.30am
Delegate Discussion 9am-10am

Online via Video Conference

The Road To Automation: How To Deliver Digital CX Excellence

By invitation

Supported by NICE