Noticeboard

Friday, May 8th 2026

Dear Members,

Below are upcoming events in our 2026 calendar. Please look out for invites in your inbox!

DIRECTORS CLUB BREAKFAST ROUNDTABLE

Wednesday, June 3rd

Why Conversational AI wins pilots — and loses in production in customer service

Please check the Events section for more information.

Q3 CUSTOMER SERVICE ROUNDTABLE

Wednesday, July 15th

Peer Group Discussion: “The concerns, frictions or hurdles faced by customer service leaders when adopting and integrating AI.”

Please check the Events section for more information.

Q3 CUSTOMER EXPERIENCE ROUNDTABLE

Wednesday, July 15th

Peer Group Discussion: “The concerns, frictions or hurdles faced by customer experience leaders when adopting and integrating AI.”

Please check the Events section for more information.

Kind regards,

Jon Snow

Founder