Thursday, November 24th 2022
Dear Members,
Below are the first events in our 2023 calendar. Please look out for invites in your inbox!
Wednesday, January 25th
DINNER & DEBATE
Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.
Focus On Customer Centricity: Has AI a Role in Enabling a More Empathetic Customer Journey?
Join a group of customer-centric leaders from significant organisations for a relaxed roundtable conversation, bringing together different perspectives on the ever-evolving relationship between digital technologies, brand interactions, and customer experiences.
This gathering is by invitation. Check your inbox in the coming weeks.
Thursday, February 9th
BREAKFAST BUSINESS SCHOOL
Leaders’ Roundtable Discussion: Managing Complexity and Scale
As the role of technology continues to grow in importance in the management and operations of every organisation, AI-driven automation will be key to managing complexity and scale.
Online via Video Conference
This gathering is by invitation. Check your inbox in the coming weeks.
2023 UK Tour
FUTURES FORUM SERIES
We are delighted to announce two new one-day conference series will be touring the UK in 2023.
Contact Centre Futures Forum and Customer Experience Futures Forum
The tour dates can be found in our Events section.
Kind regards,
Chairman
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