Noticeboard

Monday, October 28th 2024

Dear Members,

Below are upcoming events in our 2024 and 2025 calendars. Please look out for invites in your inbox!

FOCUS GROUPS – TMT

Tuesday, November 19th

What is the Role of AI in the Evolution of the TMT Contact Centre?

Please check the Events section for more information.

BREAKFAST BUSINESS SCHOOL

Wednesday, November 20th

Putting The Customer Service Agent First When Planning To Introduce AI: A Collaborative Approach

Please check the Events section for more information.

CX SOCIAL – LONDON

Thursday, November 21st

Recharge Your CX Soul

Please check the Events section for more information.

BREAKFAST BUSINESS SCHOOL

Tuesday, December 3rd

Enhancing Operational Efficiency: How can your finance system support you in building a robust supply chain?

Please check the Events section for more information.

AI EXPO FOR CONTACT CENTRES

Discover Contact Centre AI

Wednesday, November 19th, 4th Edition
Wednesday, January 15th, 5th Edition
Wednesday, March 19th, 6th Edition
Wednesday, May 21st, 7th Edition

Please check the Events section for more information.

AI EXPO FOR HR

Discover HR AI

Wednesday, November 27th, 3rd Edition
Wednesday, January 29th, 4th Edition
Wednesday, March 26th, 5th Edition
Wednesday, June 18th, 6th Edition

Please check the Events section for more information.

Kind regards,

Jon Snow

Chair