Tuesday, January 11th 2022

Dear Members,

Happy New Year.

Our first two events for 2022 have been scheduled, a virtual seminar and a virtual roundtable.


A 60-minute live broadcast webinar

Tuesday, January 25th at 8am – 9am GMT

Automated But Not Robotic: 5 Automation Building Tips That Increase Efficiency & Make Customers Happier

Discover how customer facing organisations are transforming their approach with conversational AI

For members and invited guests

Register here

Sponsored by Verint


A 90-minute roundtable discussion via video conference

Thursday, January 27th at 8am – 9.30am GMT

What’s Next For CX Strategy As Consumers Embrace Messaging and Conversational AI?

Trying to navigate new consumer dynamics, a growing number of digital engagement channels, diverse customer journeys and millions of interactions all with the same team and resources will be a key priority in 2022. Join a group of your peers and share experiences and insights.

For members and invited guests

By invitation

Sponsored by Verint

More events to follow.

Kind regards,

Jon Snow