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Tuesday, August 4th 2026

Dear Members,

Below are upcoming events in our 2026 calendar. Please look out for invites in your inbox!

Q4 CUSTOMER SERVICE ROUNDTABLE

Wednesday, September 9th at 8.45am – 10am BST

Peer Cohort Discussion: Share pain points, tips and tricks around building and selling the business case for investment in Customer Service AI solutions

Please check the Events section for more information.

Q4 CUSTOMER EXPERIENCE ROUNDTABLE

Wednesday, September 9th at 1.45pm – 3pm BST

Peer Cohort Discussion: Share pain points, tips and tricks around building and selling the business case for investment in Customer Experience AI solutions

Please check the Events section for more information.

DIRECTORS CLUB BREAKFAST ROUNDTABLE

Wednesday, September 30th

Challenging the CX Status Quo: Revenue, Scale and the Agentic Shift

Please check the Events section for more information.

Kind regards,

Jon Snow

Founder