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Tuesday, July 14th 2026

Dear Members,

Below are upcoming events in our 2026 calendar. Please look out for invites in your inbox!

Q3 CUSTOMER SERVICE ROUNDTABLE

Wednesday, July 15th

Peer Group Discussion: “The concerns, frictions or hurdles faced by customer service leaders when adopting and integrating AI.”

Please check the Events section for more information.

Q3 CUSTOMER EXPERIENCE ROUNDTABLE

Wednesday, July 15th

Peer Group Discussion: “The concerns, frictions or hurdles faced by customer experience leaders when adopting and integrating AI.”

Please check the Events section for more information.

DIRECTORS CLUB BREAKFAST ROUNDTABLE

Wednesday, September 30th

Challenging the CX Status Quo: Revenue, Scale and the Agentic Shift

Please check the Events section for more information.

Kind regards,

Jon Snow

Founder