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Monday, September 18th 2023

Dear Members,

Below are the events in our 2023 calendar. Please look out for invites in your inbox!

September 26th & 27th

CUSTOMER EXPERIENCE LIVE SHOW UK 2023

The UK’s premier CX leaders’ conference

Directors Club is proud to be a Strategic Partner

Register Now

Wednesday, September 27th

LEADERS BREAKFAST

Big Data, Big Outcomes: How analytics can transform public services and improve citizens’ lives

Please check the Events section for more information.

Thursday, September 28th

LEADERS BREAKFAST

When High-Tech Meets High-Touch: How to use the strength of Generative AI to improve the customer and employee experience

Please check the Events section for more information.

Wednesday, October 11th

BREAKFAST BUSINESS SCHOOL

Brilliant Bots, Clever AI and Seamless Automation – The Key Ingredients for Winning with Digital Customer Experience

Please check the Events section for more information.

Tuesday, October 17th

NATIONAL LEADERS ROUNDTABLE

Beyond The Hype: Using AI to deliver digital CX excellence

Please check the Events section for more information.

Wednesday, October 18th

NATIONAL LEADERS ROUNDTABLE

Finding The CX Balance: How to deliver customer loyalty when costs and expectations are rising

Please check the Events section for more information.

Thursday, November 16th

ANUAL DINNER

Finding The CX Balance: How to deliver customer loyalty when costs and expectations are rising

Please check the Events section for more information.

Kind regards,

Jon Snow

Chair