Noticeboard

Thursday, October 7th 2021

Dear Members,

The autumn is now here!

Our next two member gatherings are Breakfast Business School roundtable discussions.

Tuesday, October 19th at 8am – 9.30am BST

Can Digitalising Compliance Help To Arrest Grey Money? Addressing the Accuracy, Scalability and Unit-cost of Compliance

This session will bring together senior leaders with a stakeholding in the compliance process and its performance, for an informal and relaxed conversation about how to create a future-ready compliance operation, enabled by technology-led digital process improvement.

See the PDF invitation here.

Sponsored by WNS

Tuesday, November 2nd at 8am – 9.30am GMT

Can Automation Have a Positive Impact on the Experience and Economics of Customer Service Delivery?

This session will bring together senior leaders with a stakeholding in customer service delivery, for a relaxed and informal discussion on the positive contribution process automation can make to productivity, employee engagement and customer experience.

See the PDF invitation here.

Sponsored by NICE

More events to follow shortly.

Kind regards,

Jon Snow

Chairman