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Tuesday, April 28th 2026

Dear Members,

Below are upcoming events in our 2026 calendar. Please look out for invites in your inbox!

DIRECTORS CLUB BREAKFAST ROUNDTABLE

Wednesday, April 29th

Beyond Deflection: Scaling customer service, revenue, trust, and control with Voice AI

Please check the Events section for more information.

DIRECTORS CLUB BREAKFAST ROUNDTABLE

Wednesday, June 3rd

Why Conversational AI wins pilots — and loses in production in customer service

Please check the Events section for more information.

Kind regards,

Jon Snow

Founder

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