Events

BREAKFAST BUSINESS SCHOOL

Tuesday, September 24th, 9am – 10.30am BST

The Ivy, West Street, London, WC2

The Future of Contact Centres: AI, Analytics, and the Art of Intelligent Interaction

“The premier in-person gathering for customer-centric leaders seeking fresh insights and peer-group networking.”

A-class members and invited guests

Book your delegate place

Supported by NICE

AI EXPO FOR CONTACT CENTRES 3RD EDITION

Wednesday, October 2nd, 9am – 10.30am BST

Online via Video Conference

Discover Contact Centre AI

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

FOCUS GROUPS – INSURANCE

Wednesday, October 2nd, 11am – 12pm BST

Online via Video Conference

What is the Role of AI in the Evolution of the Insurance Contact Centre?

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

Supported and facilitated by Business Systems

CUSTOMER EXPERIENCE LIVE SHOW UK 2024

The UK’s premier CX leaders’ conference

October 8th & 9th

Hilton Syon Park, London, UK

The Customer Experience Live Show UK 2024 (CPD-accredited) is designed to equip enterprises with an up-to-date understanding of the latest strategies, industry drivers, and market trends. Register now to meet, network, and benchmark with key leaders and decision-makers in the UK.

Register Now

Directors Club is proud to be a Strategic Partner

BREAKFAST BUSINESS SCHOOL

Wednesday, October 16th, 9am – 10.30am BST

Online via Video Conference

The Future of Contact Centres: AI, Analytics, and the Art of Intelligent Interaction

“The Roundtable Seminar for contact centre leaders seeking fresh insights and peer-group networking.”

A-class members and invited guests

Book your delegate place

Supported by NICE

USE CASE SHOWCASE LAUNCH EDITION

Wednesday, October 23rd, 9am – 10.30am BST

Online via Video Conference

Discover Agent Support AI

“Discover – in just 90-minutes – the world’s most innovative AI-powered applications that support and enhance the contact centre agent.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR CONTACT CENTRES 4TH EDITION

Tuesday, November 19th, 9am – 10.30am GMT

Online via Video Conference

Discover Contact Centre AI

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR HR 3RD EDITION

Wednesday, November 27th, 9am – 10.30am GMT

Online via Video Conference

Discover HR AI

“The new way for time-poor leaders to engage with the latest innovations in HR AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR CONTACT CENTRES 5TH EDITION

Wednesday, January 15th, 9am – 10.30am GMT

Online via Video Conference

Discover Contact Centre AI

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR HR 4TH EDITION

Wednesday, January 29th, 9am – 10.30am GMT

Online via Video Conference

Discover HR AI

“The new way for time-poor leaders to engage with the latest innovations in HR AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR CONTACT CENTRES 6TH EDITION

Wednesday, March 19th, 9am – 10.30am GMT

Online via Video Conference

Discover Contact Centre AI

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR HR 5TH EDITION

Wednesday, March 26th, 9am – 10.30am GMT

Online via Video Conference

Discover HR AI

“The new way for time-poor leaders to engage with the latest innovations in HR AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR CONTACT CENTRES 7TH EDITION

Wednesday, May 21st, 9am – 10.30am BST

Online via Video Conference

Discover Contact Centre AI

“The new way for time-poor leaders to engage with the latest innovations in contact centre AI.”

A-class members and invited guests

Book your delegate place

AI EXPO FOR HR 6TH EDITION

Wednesday, June 18th, 9am – 10.30am BST

Online via Video Conference

Discover HR AI

“The new way for time-poor leaders to engage with the latest innovations in HR AI.”

A-class members and invited guests

Book your delegate place