Events

VIRTUAL WORKSHOP

A one-hour workshop via video conference for retail leaders

Thursday, May 13th, 11am – 12pm BST

Changing Channel, Changing Chat

How can contact centres use chatbots to deliver a more efficient and positive experience for the end customer, without compromising on a human touch? And how will this make life easier for contact centre agents?

For members and invited guests

By invitation

Sponsored by Infobip