Events

VIRTUAL ROUNDTABLE

A roundtable discussion via video conference with 10 insurance industry leaders

Thursday, June 17th, 10.30am – 12pm BST

There is a Unique Opportunity Now to Evolve “The Insurance Company” for a Technology-focused Future

Agree? Disagree? Discuss

The Chatham House Rule will be invoked and there will be no audience or distributed recording

For members and invited guests

By invitation

Sponsored by NICE

VIRTUAL ROUNDTABLE

A roundtable discussion via video conference with 12 financial services leaders

Wednesday, June 23
11:30 – 13:00 CET
10:30 – 12:00 BST

Lessons from Covid-19: The rise of Digital CX and what it means for Financial Services

Join us for an interactive discussion and exchange ideas with your Financial Services industry peers. The goal of this session is for attendees to learn from each other and identify best practices and trends around digital innovation.

The Chatham House Rule will be invoked and there will be no audience or distributed recording

For members and invited guests

By invitation

Sponsored by Medallia

INNOVATION SPOTLIGHT

A 30-minute Innovation Spotlight Seminar, followed by a 15-minute Meet The Innovators Q&A (optional)

Thursday, June 24th

Spotlight Seminar 11am – 11.30am BST
Meet The Innovators Q&A 11.30am – 11.45am BST

CHANGING CHANNEL, CHANGING CHAT
How can chatbots make your call centre more human?

Discover how call centres can use chatbots to deliver a more efficient and positive omnichannel experience for the end customer, without compromising the human touch

For members and invited guests

By invitation

Sponsored by Infobip