Events

DINNER & DEBATE

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Wednesday, January 25th from 6.30pm

The Langham, London, W1

Focus On Customer Centricity: Has AI a Role in Enabling a More Empathetic Customer Journey?

Join a group of customer-centric leaders from significant organisations for a relaxed roundtable conversation, bringing together different perspectives on the ever-evolving relationship between digital technologies, brand interactions, and customer experiences.

By invitation

Supported by Connect and Genesys

BREAKFAST BUSINESS SCHOOL

Leaders’ Roundtable Discussion: Managing Complexity and Scale in 2023

Thursday, February 9th 2023
Welcome and introductions 8.15am – 8.30am
Roundtable discussion 8.30am – 9.30am

Online via Video Conference

As the role of technology continues to grow in importance in the management and operations of every organisation, AI-driven automation will be key to managing complexity and scale.

By invitation

Supported by BMC Software

CONTACT CENTRE FUTURES FORUM

A four-location UK tour of a new one-day conference, designed and produced by Directors Club United Kingdom.

Hold the following dates:

MANCHESTER
Tuesday, March 21st

BRIGHTON
Tuesday, June 27th

EDINBURGH
Tuesday, September 19th

LONDON
Tuesday, November 7th

Delegate invitations will drop by email in early January.

CUSTOMER EXPERIENCE FUTURES FORUM

A four-location UK tour of a new one-day conference, designed and produced by Directors Club United Kingdom.

Hold the following dates:

MANCHESTER
Wednesday, March 22nd

BRIGHTON
Wednesday, June 28th

EDINBURGH
Wednesday, September 20th

LONDON
Wednesday, November 8th

Delegate invitations will drop by email in early January.