Partners & Allies

eGain‘s omnichannel customer engagement solutions power digital-first experiences for leading brands.

Infused with AI, machine learning, knowledge and analytics, eGain’s award-winning platform helps clients automate and optimise customer journeys via virtual assistance, messaging, social, mobile, web, and contact centres.

NICE is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data.

NICE helps organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organisations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies.

SYKES’ sophisticated solutions satisfy the needs of major companies around the world, primarily in the retail, communications, financial services, technology and healthcare industries.

Teleperformance is the global leader in outsourced omnichannel customer experience management.

Teleperformance helps clients build their customer experience strategies regardless of the channels to be used. Our services are tailored to individual requirements and needs, and include omnichannel customer service, customer relationship management, customer acquisition, automation and artificial intelligence, back office processing, multilingual services, and technical support.

Clients choose Teleperformance because they want a level of service that is unsurpassed, to protect their brand, grow their market share, increase their sales, and improve their customers’ experience.

Teleperformance is a people company and we are proud of the people culture we have developed, including supporting people by offering tools to develop their lives, as well as the skills to do a great job for our clients.

TTEC is a leading digital customer experience (CX) technology and services company.

TTEC work with their clients to assess every consumer touchpoint and then put in place the best people, technology, processes and mindset needed to make your brand’s customer experience truly outstanding.