October 13th 2022 Directors Club Dinner and Debate


Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, October 13th from 6.30pm

The Langham, London, W1

Embrace CX Disruption: Preparing for Unplanned Customer Events

Embracing CX Disruption can prepare your organisation operationally, culturally and digitally for unplanned customer events. Join us and hear from Bruce Swan, General Manager Customer Care and Digital Service at Panasonic, and how Bruce is encouraging CX Disruption to drive customer, business and employee value. We will then debate as we dine and enjoy the evening and each other’s company.

By invitation

Supported by Sitel Group