VIRTUAL ROUNDTABLE
A roundtable discussion via video conference with 10 insurance leaders
Thursday, March 25th, 10.30am – 12pm GMT
Planning for the Post-vaccination Era: Embracing New Behaviours and Preferences
In the post-vaccination era to come, our new normality will be heavily influenced by how customer and employee behaviours, habits, expectations and preferences have changed. Join us to explore how these changes may impact the insurance sector.
The Chatham House Rule will be invoked and there will be no audience or distributed recording
For members and invited guests
By invitation
Sponsored by NICE
VIRTUAL ROUNDTABLE
A roundtable discussion via video conference with 10 leaders from Telco and Media
Tuesday, March 16th, 10.30am – 12pm GMT
Planning for the Post-vaccination Era: Embracing New Behaviours and Preferences
In the post-vaccination era to come, our new normality will be heavily influenced by how customer and employee behaviours, habits, expectations and preferences have changed. Join us to explore how these changes may impact Telco and Media in the months and years to come
The Chatham House Rule will be invoked and there will be no audience or distributed recording
For members and invited guests
By invitation
Sponsored by Teleperformance
VIRTUAL ROUNDTABLE
A roundtable discussion via video conference with 10 customer-centric leaders
Wednesday, February 24th, 11am – 12.30pm GMT
What Will Be The Digital Legacy Of This Pandemic?
Explore how customers have embraced digital to overcome the limitations of social distancing and lockdowns, and how permanent this change in behaviour may be in the post-vaccination era to come.
The Chatham House Rule will be invoked and there will be no audience or distributed recording
For members and invited guests
By invitation
Sponsored by eGain
VIRTUAL ROUNDTABLE
A roundtable discussion via video conference with 10 people-centric leaders
Thursday, February 11th, 10.30am – 12pm GMT
New Ways of Working: How are organisations tackling the challenge of the dispersed, hybrid workforce of the future?
The Chatham House Rule will be invoked and there will be no audience or distributed recording
For members and invited guests
By invitation
Sponsored by Verint
VIRTUAL WORKSHOP
A one-hour workshop via video conference with up to 20 customer-centric leaders
Tuesday, January 26th, 2pm – 3pm GMT
Hybrid Working: How can organisations move from necessity to powerful choice?
Discover how customer and contact centres are transforming their approach
For members and invited guests
By invitation
Sponsored by Verint
VIRTUAL ROUNDTABLE
A roundtable discussion via video conference with 10 people-centric leaders
Thursday, January 21st, 10.30am – 12pm GMT
Hybrid Working: How can organisations move from necessity to powerful choice?
The Chatham House Rule will be invoked and there will be no audience or distributed recording.
For members and invited guests
By invitation
Sponsored by Verint
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