Spring Term 2016

LONDON CONTACT CENTRE SUMMIT

Thursday, March 17th

Hilton London Paddington

LONDON EMPLOYEE ENGAGEMENT SUMMIT

Thursday, March 17th

Hilton London Paddington

LONDON DINNER & DEBATE SERIES

Thursday, March 10th

The Groucho Club

6.30pm – 9.30pm

Annual Insurance Leadership Dinner & Debate

LONDON BREAKFAST SEMINAR SERIES

Wednesday, March 2nd

The Loft At The Club At The Ivy

8.30am – 10.30am

Best Practice Brainstorm: Answering Customer Questions Online and On Mobile

LONDON BREAKFAST SEMINAR SERIES

The Groucho Club

Thursday, February 4th

8.30am – 10.30am

Writing The New Rules For Customer Engagement

LONDON DINNER & DEBATE SERIES

Claridge’s Hotel

Thursday, January 28th

6.30pm – 10pm

Writing The New Rules For Customer Engagement

RESEARCH DEPT. COOL TECH™ WEBINAR SERIES

Webinar

Tuesday, January 26th

1pm – 1.45pm

How To Read Your Customers’ Minds – The Astonishing Power of Speech Analytics

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Others