Customer Experience Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 12 leaders
Tier 2: 5 leaders
Tier 3: 10 leaders
Tier 4: 2 leaders

Source: London Research Fellows, January 2023

Customer Service Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 29 leaders
Tier 2: 4 leaders
Tier 3: 11 leaders
Tier 4: 6 leaders

Source: London Research Fellows, January 2023

User Experience Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 9 leaders
Tier 2: 1 leader
Tier 3: 7 leaders
Tier 4: 6 leaders

Source: London Research Fellows, January 2023

CRM Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 6 leaders
Tier 2: 4 leaders
Tier 3: 6 leaders
Tier 4: 5 leaders

Source: London Research Fellows, January 2023

Digital Marketing Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 15 leaders
Tier 2: 3 leaders
Tier 3: 12 leaders
Tier 4: 4 leaders

Source: London Research Fellows, January 2023

Data Science Leadership Geography

M1-6 Postcodes

Global Headcount (Tier 1 being the largest)

Tier 1: 4 leaders
Tier 2: 2 leaders
Tier 3: 7 leaders
Tier 4: 3 leaders

Source: London Research Fellows, January 2023