Customer Experience Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 12 leaders
Tier 2: 5 leaders
Tier 3: 10 leaders
Tier 4: 2 leaders
Source: London Research Fellows, January 2023
Customer Service Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 29 leaders
Tier 2: 4 leaders
Tier 3: 11 leaders
Tier 4: 6 leaders
Source: London Research Fellows, January 2023
User Experience Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 9 leaders
Tier 2: 1 leader
Tier 3: 7 leaders
Tier 4: 6 leaders
Source: London Research Fellows, January 2023
CRM Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 6 leaders
Tier 2: 4 leaders
Tier 3: 6 leaders
Tier 4: 5 leaders
Source: London Research Fellows, January 2023
Digital Marketing Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 15 leaders
Tier 2: 3 leaders
Tier 3: 12 leaders
Tier 4: 4 leaders
Source: London Research Fellows, January 2023
Data Science Leadership Geography
M1-6 Postcodes
Global Headcount (Tier 1 being the largest)
Tier 1: 4 leaders
Tier 2: 2 leaders
Tier 3: 7 leaders
Tier 4: 3 leaders
Source: London Research Fellows, January 2023