Thursday, January 8th 2026
Dear Members,
Below are upcoming events in our 2026 calendar. Please look out for invites in your inbox!
Q1 LEADERS ROUNDTABLES
Customer Service Directors Q1 Roundtable – January 13th 09:00 – 10:00 GMT
Customer Experience Directors Q1 Roundtable – January 13th 14:00 – 15:00 GMT
Contact Centre Directors Q1 Roundtable – January 14th 09:00 – 10:00 GMT
Customer Operations Directors Q1 Roundtable – January 14th 14:00 – 15:00 GMT
Please check the Events section for more information.
AI EXPO ONLINE
RETAIL EDITION – March 4th at 9am – 10.30am GMT
UTILITIES EDITION – March 4th at 11.30am – 1pm GMT
TRAVEL EDITION – March 5th at 9am – 10.30am GMT
BFSI EDITION – March 5th at 11.30am – 1pm GMT
Please check the Events section for more information.
Kind regards,
Founder