Posts in Archived

May 17th 2022 Breakfast Business School Seminar Roundtable Discussion

April 11, 2022 Posted by Archived, Summer 2022 0 thoughts on “May 17th 2022 Breakfast Business School Seminar Roundtable Discussion”

BREAKFAST BUSINESS SCHOOL

A 90-minute seminar and roundtable discussion via video conference.

Tuesday, May 17th at 8am – 9.30am

Digital-First With A Human Touch: Is This Possible To Achieve?

Learn how businesses are using AI and analytics to provide seamless digital-first journeys while retaining a human touch. Then share ideas and experiences with fellow senior leaders in an informal roundtable.

By invitation

Supported by NICE

May 12th 2022 Insurance Leaders Roundtable Discussion

March 22, 2022 Posted by Archived, Summer 2022 0 thoughts on “May 12th 2022 Insurance Leaders Roundtable Discussion”

BREAKFAST BUSINESS SCHOOL

A 90-minute roundtable discussion via video conference.

Thursday, May 12th at 8am – 9.30am

Automating The Insurance Claims Journey: Which Parts Of The Journey Can And Should Be Automated? What Are The Hurdles and Challenges?

Join fellow insurance leaders for a 90-minute Virtual Roundtable Discussion, during which we will debate when AI-powered automation is appropriate and beneficial to the Claims Journey and when is it not.

You may join the conversation as a Contributor or an Observer. See the invitation for full details.

By invitation

Supported by Verint

May 10th 2022 Insurance Breakfast at The Ivy Club

March 22, 2022 Posted by Archived, Summer 2022 0 thoughts on “May 10th 2022 Insurance Breakfast at The Ivy Club”

INSURANCE BREAKFAST

Directors Club United Kingdom presents a unique business breakfast experience.

Champagne-cocktail on arrival, The Ivy Club’s signature breakfast canapés, 90-minutes of moderated roundtable discussion, and new additions to your network.

Tuesday, May 10th from 8am

The Loft at The Ivy Club, 9 West Street, London, WC2H 9NE

Automating The Insurance Claims Journey: Which Parts Of The Journey Can And Should Be Automated? What Are The Hurdles and Challenges?

By invitation

Supported by Verint

April 28th 2022 Directors Club Dinner and Debate

March 16, 2022 Posted by Archived, Summer 2022 0 thoughts on “April 28th 2022 Directors Club Dinner and Debate”

DINNER & DEBATE

Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, April 28th from 6.30pm

Claridge’s, Brook Street, Mayfair, W1

The Rise of Direct-To-Consumer Requires Elevated Customer Understanding and Personalisation

By invitation

Supported by Genesys

March 31st 2022 Directors Club Dinner and Debate

February 7, 2022 Posted by Archived, Spring 2022 0 thoughts on “March 31st 2022 Directors Club Dinner and Debate”

DINNER & DEBATE

Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, March 31st from 6.30pm

The Langham, Portland Place, W1

Harnessing Data and AI for Customer Understanding and Personalisation is Today’s #1 Strategic Priority for CX Leaders Worldwide

By invitation

Supported by Genesys & Connect

March 24th 2022 Directors Club Dinner and Debate

February 7, 2022 Posted by Archived, Spring 2022 0 thoughts on “March 24th 2022 Directors Club Dinner and Debate”

DINNER & DEBATE

Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, March 24th from 6.30pm

The Langham, Portland Place, W1

Machine Learning and Analytics Will Transform Customer Interactions and the Operation of the CX Centre

By invitation

Supported by Amazon & Connect

March 29th 2022 Breakfast Business School Roundtable Discussion

February 1, 2022 Posted by Archived, Spring 2022 0 thoughts on “March 29th 2022 Breakfast Business School Roundtable Discussion”

BREAKFAST BUSINESS SCHOOL

A 90-minute roundtable discussion via video conference.

Tuesday, March 29th at 8am – 9.30am GMT

Accentuate The Positive. Eliminate The Negative | Process Automation vs. Customer & Employee Experience

Join 10 fellow leaders for a peer group discussion on the potential for process automation and analytics to transform customer and employee experience.

You may join the conversation as a Contributor or an Observer. See the invitation for full details.

By invitation

Supported by NICE

January 27th Breakfast Business School Virtual Roundtable

December 7, 2021 Posted by Archived, Spring 2022 0 thoughts on “January 27th Breakfast Business School Virtual Roundtable”

BREAKFAST BUSINESS SCHOOL

A 90-minute roundtable discussion via video conference

Thursday, January 27th at 8am – 9.30am GMT

What’s Next For CX Strategy As Consumers Embrace Messaging and Conversational AI?

Trying to navigate new consumer dynamics, a growing number of digital engagement channels, diverse customer journeys and millions of interactions all with the same team and resources will be a key priority in 2022. Join a group of your peers and share experiences and insights.

For members and invited guests

By invitation

Sponsored by Verint

January 25th Breakfast Business School Virtual Seminar

December 7, 2021 Posted by Archived, Spring 2022 0 thoughts on “January 25th Breakfast Business School Virtual Seminar”

BREAKFAST BUSINESS SCHOOL

A 60-minute live broadcast webinar

Tuesday, January 25th at 8am – 9am GMT

Automated But Not Robotic: 5 Automation Building Tips That Increase Efficiency & Make Customers Happier

Discover how customer facing organisations are transforming their approach with conversational AI

For members and invited guests

Watch the video here

Sponsored by Verint