BREAKFAST AT THE IVY CLUB

Directors Club United Kingdom presents the inaugural banking and financial services User Experience Breakfast.

Tuesday, June 21st 2022
Mimosas, Teas, Coffees & Breakfast Canapés from 8am
Seminar Briefing & Roundtable Discussion from 8.30am until 10am
Informal Networking until 10.30am

The Loft at The Ivy Club, 9 West Street, London, WC2H 9NE

Digital Financial Services: How Do Customers Define And Understand User Experience?

By invitation

Supported by UserZoom

CENTRICAL SUCCESS 2022

As part of the Centrical Success 2022 global series, we are delighted to promote the London breakfast seminar and roundtable discussion.

Champagne-cocktail on arrival, The Ivy Club’s signature breakfast canapés, 90-minutes of moderated roundtable discussion, and new additions to your network.

Thursday, June 23rd from 8am

The Loft at The Ivy Club, 9 West Street, London, WC2H 9NE

A relaxed and free-flowing roundtable debate will address the following topic and questions:

How can companies change the employee and manager relationship to drive the highest levels of employee engagement and performance and reduce churn? Can companies outperform if employees are unhappy? How do companies take a bold leap forward and rebuild the future of work?

By invitation

Supported by Centrical

DINNER & DEBATE

Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, June 16th from 6.30pm

The Langham, London, W1

Hypothesis for debate:

The lines are blurring between sales, marketing and service in customer-centric organisations. The contact centre will evolve to a full Engagement Centre and become the hub for all customer insights and interactions.

By invitation

Supported by Genesys and Connect

DINNER & DEBATE

Directors Club United Kingdom presents a quintessentially English dinner party.

Take a place at the table for an unforgettable evening of fine dining and roundtable discussion.

Thursday, June 30th from 6.30pm

The Langham, London, W1

Hypothesis for debate:

As the role of technology continues to grow in importance in the management and operations of every company, AI-driven automation will be the key in managing the complexity and scale for every organisation.

By invitation

Supported by BMC Software